Technical Program Manager, Instagram Media Infrastructure

San Francisco, CA

Instagram is looking for a Technical Program Manager to help develop a robust media platform that allows Instagram product teams to build high-quality image and video experiences for our users. As a Technical Program Manager on Media Infrastructure, you will work with various Instagram product teams to assess product needs and drive evolution of the platform to allow Instagram to ship innovative products that delight our users. In this role, you will also collaborate with teams across Facebook to develop the long-term vision and roadmap for shared services and to bootstrap new programs that enhance our ability to ensure that people creating and viewing images and videos on Instagram have a great experience. Lastly, you will drive infrastructure modernization programs in the media stack, efficiently balancing new product needs with long-term investments in building scalable infrastructure. The right candidate will be an excellent communicator, knowledgeable in product infrastructure in the image/video domain, passionate building scalable service, comfortable in a flat, fast moving organization, excited to innovate on existing solutions, and focused squarely on impacting the Instagram product and business.

Responsibilities

  • Articulate the technology, requirements, goals and milestones of your team
  • Build subject matter expertise in your area and stay up to date on technological developments
  • Develop and manage cross-functional programs, facilitating relationships across Instagram and Facebook to identify risks, manage dependencies and optimize resources between media infrastructure groups
  • Work with Product and Engineering to define your team's roadmap and execution strategy
  • Drive internal process improvements across teams, remove roadblocks, and deliver on high-impact projects with a focus on efficiency, performance, and quality
  • Assess business impact, prioritize initiatives and drive accountability in a fast-paced environment through project planning and strong interpersonal skills
  • Develop robust engineering accountability measurements, maintaining high quality engineering work
  • Drive accountability and ownership in a fast paced environment across a dynamic team through project planning and interpersonal skills
  • Ability to travel to other offices 4-6 times a year

Minimum Qualifications

  • B.S. in Computer Science or a related technical discipline, or equivalent experience
  • 7+ years of software engineering, systems engineering or technical product/program management experience
  • Experience delivering tech programs or products from inception to delivery
  • Knowledge of user needs, gathering requirements, and defining scope
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
  • Communication experience and experience working with technical management teams to develop systems, solutions, and products
  • Organizational, coordination and multi-tasking experience
  • Analytical and problem-solving experience with large-scale systems
  • Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones

Preferred Qualifications

  • Experience with external facing production systems for high traffic websites and services
  • Technical knowledge and/or experience in media (images/video) infrastructure, encoding, and quality
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