Partner Solutions Manager, Instagram, Japan

Tokyo, Japan

Instagram's mission is to bring you closer to the people and things you love. To achieve this mission for our global and diverse community of over 1 billion people, we strive to build personalized experiences for each person in the Instagram community. Instagram is constantly innovating on video from Stories to IGTV to Reels and bringing audiences closer to the creators they love. Instagram is seeking a Partner Solutions Manager to manage, maintain and build strategic operations for Reels across all verticals. This role will help bring scale to our key partners in these spaces, ensuring that these relationships meet strategic objectives of both partners and Instagram. This job requires high levels of creativity and strategic thinking, as you'll be called upon to help find solutions that will enable growth of Reels in Japan. You'll also be required to support day-to-day operations, prioritize incoming requests, troubleshoot partner issues, and improve partner performance. While identifying and driving opportunities for partners in Japan, you will also be expected to synthesize complex tasks into an efficient process, and be able to prioritize tasks. This role is highly cross-functional and will work closely with the broader Instagram teams in the region, and globally to build and launch new features and programs to help make our partners successful. This is a full-time position and will be located in our Tokyo office.

Responsibilities

  • Develop frameworks & strategy for Reels with actionable insights and programs that support both internal and external stakeholders.
  • Track, analyze, and communicate quantitative and qualitative metrics, business trends as they relate to partners
  • Help project planning and coordination for key moments and opportunities in market (e.g. events, product launches, etc)
  • Support day-to-day operations, prioritize incoming requests, troubleshoot partner issues, and improve partner performance
  • Represent Japan in regional and global meetings to advocate for needs in the market and region.

Minimum Qualifications

  • BA/BS required
  • Native in Japanese. Fluent in English
  • 3+ years of experience working in digital media and/or media
  • Experience with social media communities in the Japan a plus
  • Understand and enjoy the complexities of the traditional entertainment and media industries
  • Solid track record of creating and executing scalable strategies around digital engagement and video
  • Strong data and analytical problem solving mindset
  • Demonstrated ability to think strategically about complex issues, leading to thoughtful action plans
  • Strong ability to work independently and cross-functionally to drive multiple time-sensitive, high-priority projects
  • Rapid learner who thrives in a fast-paced and collaborative environment who is able to pivot as necessary, according to goals and objectives
  • Deep passion for the Instagram community and platform
Apply

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