UX Researcher, Instagram (Mixed Methods)

Menlo Park, CA | Seattle, WA | New York, NY | San Francisco, CA | Remote, US

Our UX Research team is designing for the global diversity of human needs. This requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, impacting the experiences for billions of people on a global scale. We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a diverse range of perspectives and stem from many different backgrounds. The ideal candidate is passionate about continuously evolving Instagram for the needs of users around the world. We’re looking for excellent communicators who are knowledgeable about product design, personalization, devoted to understanding people, and curious about the relationship between technology and society. They will also need to be comfortable in a fast-moving organization, open-minded about learning new research methods, committed to high-quality and rigorous research, and focused on influencing the future of Instagram.

Responsibilities

  • Work closely with product and business teams to identify research topics
  • Act as a thought leader in the domain of research, while advocating for the people who could use our products
  • Design and execute end-to-end custom primary research using a wide variety of methods
  • Design studies that address both user behavior and attitudes
  • Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
  • Communicate results and illustrate suggestions in compelling and creative ways
  • Work cross-functionally with design, product management, content strategy, engineering and marketing
  • Generate insights that both fuel ideation and evaluate designs

Minimum Qualifications

  • Bachelor’s degree in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information science, Media studies, Computer Science, or Economics
  • 4+ years’ relevant experience within user experience, applied research setting and/or product research and development
  • Interest in and experience executing hands-on, primary research
  • Experience translating research findings into strategic narratives
  • Experience with survey design and response effects
  • Experience working with large-scale data in multi-method studies
  • Experience coding with R, SQL, STATA or SPSS

Preferred Qualifications

  • Master’s degree or PhD in related field

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.